Shipping Policy
This Shipping Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://herbship.com/terms-and-conditions/
Shipping Policy
Welcome to Herbship!
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?
DELIVERY TIME
| Location | Delivery Estimate |
| SYD METRO | 2-3 business days |
| NSW REGIONAL | 3-5 business days |
| QLD | 3-5 business days |
| VIC | 3-5 business days |
| WA | 3-5 business days |
| SA | 3-5 business days |
| NT | 3-5 business days |
| TAS | 3-5 business days |
| INTERNATIONAL | 12-15 business days |
All times and dates provided for deliveries of our products are given in good faith but are only estimates
For EU, UK customers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information, please refer to our Terms.
Once your order has been packaged, we will send you an email with the tracking information.
FREE SHIPPING
We offer free shipping on all orders delivered within Australia.
INTERNATIONAL SHIPPING
We offer international shipping on select products for a certain fee.
Please note, we may be subject to various rules and restrictions in relation to some international orders and you may be subject to additional taxes and duties over which we have no control. if such cases apply, you are responsible for complying with the laws applicable to the country where you live and you will be responsible for any such additional costs and taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders will only be shipped on business days (Monday – Friday)
Certain products can be shipped within Australia only.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery if your order is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated delivery date.
For EU, UK customers: This does not affect your statutory rights. For more information, please refer to our Terms.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you are welcome to contact us by:
Online contact form: https://www.herbship.com/contact/
Email: contact@herbship.com